State Farm stupidity

State Farm has made me mad.... no, some pencil pusher at State Farm has made me mad.   How in the world can a company as fine  (apparently) as State Farm hire people with this type of brain?  This is my 2nd time to get mad at State Farm.  Hopefully, I have said STATE FARM enough to have it show up in somebody's search.
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Time #1:  A couple years ago my wife was driving our Marauder in southern Dallas area.  I was driving our motorhome (also insured with STATE FARM), and she was following in the Marauder.  I turned on the service road of I-35  W  and headed for the M.H. repair place.   About a minute late the cell phone rang.  My wife in the Marauder ( insured by STATE FARM ) had been hit at the intersection.  
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I made a U Turn on the service roads.  Long story short:  She was at the right hand turning lane waiting for the light.  Some old guy came down the side of the road bouncing off cars.  He ended up in the middle of the grass between the service road and I-35.  By the time I arrived people had gotten his car door open and an ambulance was pulling up.  My wife rested alongside the road.  Our back fender and right rear door had been damaged - not too bad - but damaged.   The doctor types checked him over and had him walk to the ambulance about 150 ft or so.   He finally was taken to the hospital about a mile away.
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We did all we were suppose to do and went on our mission.   I contacted  State Farm and all seemed to be well.  Then I was sent to the adjuster for the Old man.  This guy was flat hateful to me.  Y'see, the old man was insured by STATE FARM and I was insured by STATE FARM.  You might think that ended it.  Nope.  Someone decided he had a heart attack.  They couldn't say if it happened before or after the wreck.  Didn't matter.  Since he had a heart attack it was a "no fault" accident - THUS, I HAD TO PAY MY OWN DEDUCTIBLE before the fixed my car.
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Sure the deductible isn't much in relation to the whole car damage, but it was 2 issues to me:
1.  He and I were insured by the same people  and  2.  the adjuster was rude to me.  I did not appreciate that at all.  Jerk!
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Time #2:  If you  have read these at all, you know that my septic tank collapsed last spring.  I went after the installer and his company; but, alas, he had died the year before from Cancer.  So I called the company who constructed the unit.  It was in its 4th owner since my installation.  The newest owner had only been there one month.  The previous own took all the money and left the company.   I was on my own.
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After much to do and much time and the Tarrant County Water District's involvement - a local company came and dug up my old tank replacing it with a brand new system.  It was expensive.  They had a big ole backhole machine in my back yard, destroyed the ground and a pretty wall that I had built, tore out a fence, killed some little trees and shrubs....didn't matter, tank had to be replaced.  Tarrant county doesn't like raw sewage going into going into the lake.   A tree was cut down.  Then one of those big ole trucks drove down beside my house and lifted a gorgeous new concrete septic tank into the newly dug hole.  New wiring, new hose connections, new everything....and then, the invoice.
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What choice did I have?  I finally finished paying off  the new tank last month.  I am glad it is over.  I am glad it is paid for.  The new system works great.  I am pleased.  Flush that toilet.
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So tax time rolled around this year.  As I did my stuff, it dawned on me that the old tank might have been classified as a disaster by the govt. making part of it tax deductible.  Why not?   Then, just by chance I had an epiphany.  Maybe the old system was covered by my household insurance - STATE FARM that is.   I gave my local agent a call and explained the situation.   A few days passed and a return call came.   The septic system was not covered by my household insurance.
Done.  Over.  Kaput.   I moved on.
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So in today's mail, a letter from STATE FARM - they want proof that the septic has been fixed:  receipts etc.  The letter says that my property had been inspected and they want the system fixed. They want it fixed!!   Jerks.  Let's do the #1:  if the septic tank is not covered, what difference does it make to STATE FARM?  #2:  property inspected.  nonsense.  the back yard is fenced and under lock.  Nobody went back there and looked at that septic system.  If they had, they would have known the answer.  They are bluffing on that part.
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Thus, and finally, if I do not provide adequate proof, STATE FARM is going to drop my household coverage.  Gimme a break.  I pay through the nose for that insurance.  My next door neighbor is an independent insurance agent.  I have the house, 2 cars, a motorhome, and a boat covered by STATE FARM and some clown wants me to spend my time making copies of receipts for something they don't even cover???  
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I think that about says it all.  This was not going to be my posting for today; and, I know that I am being a bit too sensitive here.  Monday, I will go see my agent:  Sam Denton of Corsicana, and I will have a short talk.   It seems to me that the septic should be insured and they owe me money.
What do you think?
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